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青山妩媚

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2009-01-16 14:49:38|  分类: 外语学习 |  标签: |举报 |字号 订阅

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Presentation Skills - No Joking Matter

by: Al Borowski

Presentation Skills training during your professional career should have included a lesson about telling jokes in a presentation. That lesson should have been, "Don't tell jokes!"
Unless you are performing as a stand-up comic in a comedy club, your presentation should not start with or include a joke.

Let me give you five reasons why I think you should avoid jokes.

1. The people in your audience probably have already heard the joke.
Have you ever attended a presentation where someone told a joke and you knew it? Alternatively, have you ever been at a party and where someone tells a joke and you've heard the same joke 25 times within the last 25 days. If the audience knows the joke - if they've heard it - that diminishes the power you have in your presentation.

2. They might not get it.
They just flat-out don't get the humor in the joke. It might be something that's an inside joke for you or your group or your department or organization. If they don't get it, your presentation and your message lose importance and credibility.

3. It might not be funny.
Have you ever had someone tell you a joke that you did not find even remotely amusing? Either the person telling the joke either did a poor job of telling the joke, or, it wasn't funny. Either way, you might have felt foolish because you weren't laughing. That situation put you and the joke teller in an awkward position. The possibility of putting your audience in an awkward position should be enough reason for you to avoid jokes in your presentations.

4. The joke might not be relevant.
Some presenters use jokes to warm up the audience. They might tell a joke because, to them, it is funny. The problem comes when the joke has no relevance to the topic. All points in your presentation need to tie to your message. If the joke does not tie to your message, or, if the relevance is not clear, you lose your audience.

5. Different people have different humor quotients.

Some people have the humor quotient of a rock. You might think that everyone in the audience understands the joke. But, if any of these people have a low humor quotient, the joke will either go right over their heads or they'll feel embarrassed because they didn't get it. Or, they're going to think you are being sarcastic and you are trying to embarrass or intimidate them. Rather than tell a joke, tell a story related to your point, use humor, or tell a humorous story.

You can find humor anywhere. Humor is all around you. Don't make fun of others. Make fun of yourself. Tell a story about something humorous that happened to you.

Let me give you an example.

For eight years, I traveled around the United States conducting seminars in hotels for two major seminar houses. Perhaps the most memorable and the most embarrassing seminar happened on a Monday in a hotel in Lanham, Maryland. The topic of this seminar happened to be customer service.
Unlike several of the hotel experiences I could relate, I was delighted that this hotel did an exceptional job of making sure everything was perfect for my seminar. They even apologized to all the overnight guests for the low water pressure in the hotel showers. They explained that somewhere in the hotel, water was leaking from a pipe and that they had not yet found the source of the leak.

At 2:23 in the afternoon, my seminar participants found the source of the leak.

At 2:23, while I was in the middle of explaining a very important principle in customer service, a two foot by four foot drop-ceiling tile, completely saturated by a weekend of accumulating water, crashed down directly on my head. Seconds before 2:23 in the afternoon, as I maintained eye contact with audience, they seemed to be moving in slow motion. Their mouths seemed to drop open in slow motion. Their eyes opened wide in amazement in slow motion. Their arms, with almost drill team precision, moved upward to point to the ceiling tile in slow motion.

Imagine a two by four ceiling tile, completely saturated to the point where the braces holding it up could not bear the weight of another ounce of water, lets go and lands on your head. My head was covered; my suit was covered; my glasses were covered. Without skipping a beat, I raised my left arm, looked at my watch and said, "This looks like a great time for us to take our break. See you at 2:45."

Funny story? I think so. Relevant? Yes.

When the participants came back from the break, I was able to relay to them all the hotel did and planned to do for me. The participants saw first hand how quickly the hotel staff responded to make participants comfortable and content with complimentary coffee and cookies for the remainder of the seminar. They experienced a humorous spectacle and learned a few lessons in customer service.
All of you have humorous stories to tell. Make a deposit from your memory banks and invest in a good story rather than a joke to add zest to your presentations.


About The Author

Al Borowski, MEd, CSP, PP, is a communications skills image consultant. He helps business professionals protect or improve their images when they speak, write, or listen. He is an author, speaker, trainer, and coach. Al has been a popular seminar leader for The American Management Association, Dun & Bradstreet, and several top universities. He also speaks at conventions, conferences, and meetings. His website, http://www.connectallthedots.com offers free audio, video, and written tips as well as a bi-weekly UseLetter, to help you take your career to the next level.

Published At: www.Isnare.com

Persuasion And Presentation Obstacles

by: Kurt Mortensen

Free Thousands of PPT templets and Presentation skill training - 青山妩媚 - 青山妩媚

Fear is so debilitating, and yet it is so prevalent. I would say, in fact, that it is probably the number one obstacle standing in the way of having a solid, positive mental mindset. Yet when its true nature is revealed, we are no longer bound by the mental and emotional limitations it imposes upon us.

What are our most common fears when it comes to public speaking? That people will think we’re stupid, that our message will be criticized or rejected, that we’ll freeze up and forget what we’re supposed to say. I want you to think about this fear thing from another perspective. Can you imagine members of your audience sitting out there saying, “I hope he does a terrible job,” or “I hope she is really dry and boring,” or “I hope he gets nervous”? Do you see how ridiculous this line of reasoning is? No one out there is hoping for your demise.

Of course, I’m being a little facetious here, but really, can you recall a time when you heard a speaker or a musical performer who really didn’t do a good job? Perhaps the performer even performed terribly. When you witnessed her/his failure, you probably actually felt pained, didn’t you? If the performer feels awkward and uncomfortable, then you as an audience member do, too. And who wants to feel like that? Your audience really does want you to do a great job. They want to hear a presentation that is engaging and credible, exciting and solid. Furthermore, consider the fact that they have made an investment of time, money or both into attending your presentation and would, therefore, be totally entitled to expect you to do a fantastic job. Sometimes something as simple as realizing that your audience really is rooting for you can go a long way toward alleviating your fear.

Laliaphobia is the fear of public speaking, an affliction with which most of us are faced at one point or another in our lives. Here’s another thing to consider when it comes to fear: Many believe that public speaking is universally regarded as the number one most common fear. On the other hand, however, we also know that human beings’ only inborn fears—that is, the only fears they have as newborn infants—are loud noises and falling. Any other fear is learned. Think about that for a minute. Any other fear you can possibly think of is learned. Do you realize what a powerful realization this is? I use the term powerful to describe it because if you can learn it, you can also unlearn it.

Recall the mental programming we talked about. You have the power to rewire your thoughts and beliefs. You’re only afraid of public speaking (or anything else for that matter) if you tell yourself you are. I’m not saying fears aren’t real and that eradicating them is so simple that they can just be swooshed away by the wand of “happy thoughts.” An in-depth discussion of the intense psychological therapy that may be involved in resolving traumatic, deep-rooted fears is beyond the scope of this manual, but I truly do believe that the basic premise that “what the mind can conceive and believe, it can achieve“ holds true.

I want you to now focus on what is driving your fear of speaking. Think about the first time you felt fear over getting up in front of a crowd. What triggered this learned fear? The moment you can realize why you feel this fear, you can change your future. Why are you so concerned about what people think? So what if they judge or criticize you. They aren’t thinking about you or judging you as much as you think they are. In fact, Napoleon Hill said, “The fear of criticism robs man of his initiative, destroys his power of imagination, limits his individuality and takes away his self-reliance.” Focus on a great presentation, not on whether people will criticize you. You will quit caring about what others think of you when you realize how little they actually do think about you.

Understand that you must never plant the seed of nervousness in your prospects. What I mean by this is that you must never tell your audience you feel uneasy or nervous. The moment you spill the beans, they will start to look for evidence of your nervousness. Ninety-nine percent of the time, your audience has no clue how nervous you really are. Don’t expect perfection the first time you speak. In fact, I have never seen a perfect presentation. Nervousness is normal. Everyone feels it before a presentation. In fact, a great presenter once said, “It is OK to have butterflies; you just need to get them to fly in formation.” You are the master of your domain.


About The Author

Kurt Mortensen’s trademark is Magnetic Persuasion; you should attract customers, like a magnet. Claim your success and learn what the ultra-prosperous know by going to http://www.PreWealth.com and get my free report "10 Mistakes that Cost You Thousands."

Published At: www.Isnare.com

How To Get Control Of Stagefright And Feel More Relaxed And Confident In Front Of Any Audience

by: Randy Lubow

Free Thousands of PPT templets and Presentation skill training - 青山妩媚 - 青山妩媚

Remember the last time you got up in front of others to sing, give a presentation, or just to state your opinion? Did you feel awkward or maybe even a little afraid?

You might have found yourself making silly mistakes or blanking out on what you were supposed to say.

Most of us suffer from stagefright at some point in our lives. In fact, the vast majority of people avoid having to get up in front of an audience. They limit themselves from much of the success they would enjoy if they could just get over their stagefright.

Feeling uneasy in front of a crowd is perfectly understandable. Even famous performers suffer from serious problems with stagefright, sometimes to the point where they have to stop performing.

But it doesn't have to be that way. Stagefright can be conquered. Here are some professional tips that will help ease your mind on stage, making your next performance, presentation, or report a breeze.

1.) Try to remember when you first experienced stagefright. Somewhere in your past there was one time that set the fear and anxiety into motion. It could have been a simple teasing from a family member when you made a mistake. If you are able to pinpoint the incident, it will help you to get past your stagefright.

2.) Practice a technique called Future Shaping. Close your eyes and remember a time when you felt the most intense stagefright experience ever. See it, feel it, or imagine it in your mind. Next, imagine yourself feeling the way you WANT to feel in that situation. Imagine you're replacing one feeling for another. Practice this technique often, and you'll notice a big difference the next time you get in front of an audience.

3.) Here's a strategy that uses a little hypnosis. When you begin to feel stagefright coming on, take a minute and close your eyes. Breath deeply and slowly two or three times. Calm yourself down, then snap your fingers together when you feel better. Tell yourself that, if you should feel stagefright coming on again, you will simply release it by snapping your fingers. Practice this technique from time to time for best results.

People who have no problem getting up in front of a crowd seem to have success fall into their laps. Always being ready to speak will make others see you as a leader. You'll get more prospects, move up at work, and gain the admiration of others.

As a speaker or performer, getting past stagefright will improve your performance immensely. With all the simple, helpful techniques that are available, there is no reason to have to live with stagefright.

| Return to Index |

About The Author

Randy Lubow is a top expert on stagefright who has helped more than 80,000 people from coast to coast. See his new CD "Eliminate Stagefright, Build Confidence & Dramatically Improve Your Performance In 24 Hours or Less." Get it NOW at http://www.theperformancestudio.com

randy@randylubow.com


What Hollywood Taught Me: 7 Ways To Become A Star

by: Patricia Fripp, CSP, CPAE

Free Thousands of PPT templets and Presentation skill training - 青山妩媚 - 青山妩媚

What makes a good Hollywood movie? Exactly the same thing that makes a good keynote speech--a great story! Screenwriter Robert McKee says, "Stories are the creative conversion of life itself into a more powerful, clearer, more meaningful experience." We all love stories because, unlike real life, they have a purpose, a beginning-middle-end, and a punch line.

Why? Imagine that you have unlimited resources to design a keynote that will make you the hottest commodity on the market. Where would you go to get the best, highest-priced writers and directors in the world?

Hollywood!

In Hollywood, you'll find hundreds of talented people, both in front of and behind the camera, all working together to create one money-making movie. The bad news is that you probably don't have unlimited resources to hire all those people. The good news is you can still use seven basic Hollywood techniques to increase the impact of your presentation.

1. Start With A Flavor Scene
In David Freeman's Screenwriting Seminar, he specifies sixteen ways to make the first three pages of a script "kick ass." If they don't, producers don't read the rest of the script. If they don't read it, they don't buy it and they don't make your movie.

Good movies often open with a "flavor scene," grabbing attention and positioning the audience for what is to come. Relate the first three pages of a movie script to the first thirty seconds of your speech. Your flavor scene doesn't necessarily have to lead where the audience expects it to, but it should make an impact and it must tie in to what follows. (Where do you think my sultry blonde story is going?)

2. Use Scene Changes
Early in each movie, the hero or heroine commits to some course of action. Rocky Balboa agrees to fight Apollo Creed. Elle Woods of Legally Blonde resolves to go to Harvard. The sooner this happens, the sooner the audience gets emotionally involved.

Next, the lead character licks one challenge and runs smack into another. This involves scene changes. The movie literally moves from point to point, maintaining interest by changing settings, focal points, emotions, and energy levels.

The biggest enemy of a speaker, no matter how good, is "sameness" or lack of variety. Each time you move from story to story or example to example, this is a scene change. Use variety to keep your audience interested. Sadly, I've watched attractive, dynamic, articulate speakers go down in flames because the same energy level was used throughout. Their "scenes" never changed.

3.How To Tell Hollywood Stories
Start by identifying your main theme or purpose--your plot--and any subplots. For example, a Gap executive I'll call "John" had just an hour and 20 minutes to work with me on an important speech. He was recently promoted and now was speaking for eight minutes to 500 young store managers. His topic was a program to get employees to contribute money-saving ideas. His subtext was, "I deserved to get this promotion."

In 8 minutes, he had to excite support for the money-saving program. If he did it well and inspired every Gap manager to go back to inspire all their employees, the impact could be incredible.

(Seventy-five minutes left of our coaching session.) "You're going to do exactly what I tell you," I said. "First, never say 'good morning.' It's boring, it's obvious, and the previous speakers have already said it. Walk on stage, look at the audience, and say, 'We are here to talk about heroes.' In seven words, you've just proved that this is not another dull, corporate speech.

"'We are here to talk about heroes,' you say, 'Gap heroes. They may be sitting behind you. They may be sitting in front of you. They may be you.'"

I asked John to tell me a story about someone who had saved the company money. Do you know what he showed me? Statistics! "Statistics aren't sexy," I told him. "Numbers are numbing. Where's the made-for-television movie?" He had no idea. So we phoned the Accounting Department and got a story. (Sixty minutes to go.)

One young man in the shipping department had noticed that seven Gap newsletters to the same location were going out in separate packets. This mailroom hero thought, "Why don't I pack them together with a note asking that they be distributed on the other end?" This worked well, so he urged his colleagues to question similar duplications. "Look, guys," he told them, "we own stock in the Gap, not Fed-Ex!" His idea saved the Gap $200,000 that year.

Whenever you tell a story, be ready to answer the audience's next question. In John's case, his audience would be wondering, "What did the Gap do with that $200,000?" So we researched some answers: "$200,000 is 18 miles of shelving. It's carrying an additional jean size. It's a month of 'The Gap rocks' commercials." (Forty minutes to go in our session.)

To close, John would challenge his audience: "As Gap employees, you have good ideas all the time. Do you write them up and get them in the process so they can be evaluated? Or do you say, 'What's in it for me?'" This is where John would talk about cash rewards. (Thirty minutes to go.) John rehearsed his eight-minute speech, polishing, tightening, and adding more energy with each run-through, until he could do it without notes. (Time's up!)

He concluded his speech by playing David Bowie's Heroes, which tied the opening into the close in a perfect circle.

4. Create Captivating Characters
The late comedy impresario John Cantu knew that speakers mustn't be the heroes of all their stories. Together, we analyzed one of his speeches and found sixty-two different characters! Learn from Hollywood. Fill your stage with other exciting performers, real and imaginary.

What does Hollywood do to make characters even more alive? In Analyze This, Robert De Niro is a Mob boss who orders people killed. Yet, in the end, he gets only eighteen months in prison. Why? Because he is likable. How can you like a killer? Because Hollywood builds in the "likeability factor." The audience ends up pulling for him, despite his flaws.

If Hollywood techniques can make audiences like a vicious killer, surely the same techniques can get them on your side too. Build this likeability into your characters. Start by identifying the values, needs, and wants of your audience. Then tell them about characters that also share them.

My audience at the Governor's Conference for the State of Maryland was made up of government employees. Like their counterparts in corporate America, many were feeling under-appreciated. "The best thing about performance excellence on the job," I said, "is that you take it home, and it affects your family life.

"One of my friends is an everyday hero like yourself." And I told them about Bobby Lewis, a proud father who took his two boys to play miniature golf. "How much?" he asked the ticket taker.

"$3 for adults and for any kid older than six. Free for kids younger than six."

"Well, Mikey is three and Jimmy is seven, so here's $6."

"Hey, mister," the attendant sneered. "You like throwing your money away? You could have told me the big one was only six. I wouldn't have known the difference."

"Yes," Bobby replied, "but my children would have known the difference."

And the 2000 people in that audience broke into spontaneous applause. Why? Because that simple story told with dialogue and a dramatic lesson learned, represented their values: that it's not what you say you believe that counts. It's what you model, encourage, reward, and let happen. Did I know they were going to applaud? No. Did I wait and let them enjoy it? Yes.

Here's a homework assignment: Count how many characters appear in your speeches. They are what make a Hollywood production--flesh and blood personalities that the audience can relate to.

5. Construct Vivid Dialogue
Notice the conversation I described above between my friend Bobby Lewis and the ticket seller. Your stories come alive when you can use actual dialogue between your characters.

6. Provide A Lesson Learned
Legendary Hollywood producer Sam Goldwyn said, "If I want to send a message, I'll use a telegram." Yet, all great films--and speeches--have a message. Some recent movies go on and on with explosions and car chases. They're exciting, but at the end, the audience is left with a big "so what?"

However, when action and thrills serve a compelling story and finish up with a heart-tugging or eye-opening conclusion, we're talking unforgettable Oscar winners. Ingrid Bergman leaves Bogart and gets on the plane with Paul Henreid in Casablanca because honor comes before love in wartime. Dietrich abandons her rich lover Adolphe Menjou in Morocco and follows Gary Cooper barefoot into the desert because love comes before money. And Harrison Ford, Jimmy Stewart, Jim Carey, Julia Roberts, and Tom Hanks struggle against huge odds because it's better to lose than never to try.

The funniest or most exhilarating story will be pointless if you don't tie it into your theme and provide a lesson learned.

7. Explore Collaborating
Collaboration is mandatory in Hollywood, and it can work for speakers too. I often brainstorm with copywriting genius David Garfinkel and (when he was alive) John Cantu, the San Francisco comedy legend. At one session, John was just out of the hospital after serious cancer surgery. We asked him to describe his experiences. In a few minutes, we were laughing so hard that I ran and got a tape recorder. "Start over," I said.

As he talked, David Garfinkel kept adding dramatic effects, and I pointed out key lines of dialogue. When John finished, we had the foundation for a speech called, "Laughing All the Way to the Hospital." It was full of human interest, funny and poignant.

Our collaboration was so exciting that we transcribed the tape and turned the experience into a National Speakers Association seminar. We built a set on stage, replicating my living room with hotel furniture. Then we re-enacted the whole thing, freezing the action every now and then so moderator Janelle Barlow could point out what we were doing. It was an incredible learning experience.

By the way, John Cantu lived five more exciting, vibrant years after this incident. His cancer did return And in May of 2003 we said "Goodbye" to John with a packed house. As we his request, David Garfinkel was the emcee and I had the hour of being the "Headliner." John, and his magnificent contribution to thousands will always be with us. In true Hollywood style, John was like the character in many movies. He was an "everyday man who took what life dealt him and handled it with humor."

| Return to Index |

About The Author

Patricia Fripp, CSP, CPAE, is a San Francisco-based executive speech coach, sales presentation skills trainer and professional speaker. She is the author of Get What You Want!, Make It, So You Don't Have to Fake It!, and Past-President of the National Speakers Association http://www.fripp.com (800) 634-3035.

pfripp@fripp.com

Presentations – getting over your fears

I’m not going to try to pretend in this article that giving a presentation is anything other than a stressful experience. Even the most experienced and accomplished presenter may be in a total state of panic in the lead up to his or her presentation.

However, there are certain fears that can block us from even preparing our presentation – and these can be dealt with by good preparation. Let’s look at them.

1.You get so nervous that your mouth goes completely dry.

Well the obvious solution is to make sure that you have a glass of water near you. Even better, have a couple of glasses of water shortly before you start – but not enough to make you want to have a bathroom break during the presentation :-)

2.You cannot think of a word to say. Your mind is completely blank.

Rehearse, rehearse, rehearse. If you can rehearse in the place where you are to give your presentation, then so much the better. Have a written copy of your speech close by, just in case. And  have a photo of somebody you love with you so that you can glance at it if you need reassurance.

3.The audience looks bored and people start conversations between themselves.

You need to be enthusiastic as a speaker. Your enthusiasm will convey itself to the audience. Good eye contact with the audience also helps. However, sometimes the audience is just not interested in too much detail on a particular point. Be prepared to cut your presentation if necessary.

4.Your visual aids don’t work properly.

This can be a nightmare for any speaker – and sometimes things happen which are outside of your control. However, make sure that you have mastered everything within your control. Make sure you know exactly how all the visual aids work well in advance of the presentation.

5.Members of the audience heckle during your presentation or are very aggressive during the questions

Well at least you’re getting a reaction ;-)   The one key rule is to be polite and courteous at all times. Ask the hecklers to raise their points in the questions after the presentation. Then deal with them courteously. Where possible, try to anticipate these objections before the presentation and prepare answers to them. If you are stuck for an answer, throw the question back at the rest of the audience. This will give you more time to formulate your response.

I think many presenters fear that one of these situations will arrive during their presentation. However, think back through the hundreds of presentations you have been to. How often have you seen one of these occur? Rarely, I imagine. Don’t let fear of these cloud your mind too much. But do take the preventative steps I have suggested.




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